Welcome to the Heavenly Cleaned Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our cleaning services. By utilizing our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
● Personal Information
We may collect the following personal information:
- Contact Information: Names, addresses, email addresses, and phone numbers.
- Payment Information: Billing details, credit card information, and other payment-related data.
● Service-Related Information
We may collect information related to the cleaning services you request, including:
- Property details, such as size and layout.
- Cleaning preferences and special instructions.
● Non-Personal Information
We may also collect non-personal information, including:
- IP addresses, browser types, and device information.
- Aggregate data on user interactions with our website.
How We Collect Information
We collect information through various means:
- Direct Interactions: Information provided by you during service requests, phone calls, or in-person interactions.
- Service Delivery: Information generated as a result of providing cleaning services.
- Website and Cookies: Information collected through our website, including the use of cookies for analytics and improving user experience.
How We Use Your Information
We use your information for the following purposes:
- Service Fulfillment: To provide and manage the cleaning services you request.
- Communication: To communicate with you regarding service requests, scheduling, and updates.
- Payment Processing: To process payments for services rendered.
- Improvement of Services: To analyze data and enhance the quality and efficiency of our cleaning services.
Information Sharing
We may share your information with:
- Cleaning Staff: Necessary details to fulfill service requests.
- Third-Party Service Providers: For business-related functions, such as payment processing.
- Legal Authorities: When required by law or to protect our rights and safety.
Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.
Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Choices and Rights
You have the right to:
- Access, Correct, or Delete: Access, correct, or request deletion of your personal information.
- Opt-Out: Opt-out of marketing communications.
- Object: Object to the processing of your information.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website and gather information about usage patterns.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Updates to Privacy Policy
We may update this Privacy Policy periodically. The effective date will be revised accordingly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at (714) 851-1018.
